JOB SUMMARY

The Service Superintendent oversees up to four service crews (approximately eight employees) and ensures that customer expectations are met through strong leadership, hands-on training, and efficient coordination of daily activities. This role is responsible for responding to service calls, assessing needs, and ensuring accurate communication with office staff for timely and competitive project bids.

MINIMUM QUALIFICATION

• Prior supervisory or leadership experience in construction, roofing, siding, or a related field.
• Strong knowledge of safety practices and ability to enforce safety compliance.
• Ability to read and understand construction plans, scopes of work, and project requirements.
• Valid driver’s license as this position requires the operation of company vehicles.

PREFERRED QUALIFICATION

• 5+ years of construction experience, including at least 2 years in a leadership or superintendent role.
• Previous experience leading service crews in roofing, siding, or sheet metal.
•  Familiarity with scheduling, project management tools, and customer communication.
• OSHA certification or equivalent safety training.

OTHER REQUIREMENTS

• Must be able to pass pre-employment screenings (background check, drug screen, and motor vehicle report).
•  Willingness to work flexible hours and be available for urgent calls outside of normal business hours.
• Ability to travel between job sites and headquarters as needed.

KEY SKILLS & COMPETENCIES

• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
•  Highly organized with attention to detail.
•  Ability to problem-solve and adapt to changing priorities.
•  Commitment to Wenger’s Core Values: Hungry, Elevate, Collaborate, Own It.

JOB RESPONSIBILITIES

• Manage and oversee up to four service crews, assigning tasks based on skill and location.
• Conduct regular safety inspections, administer site-specific safety plans, and lead toolbox talks.
• Respond to service calls, perform initial evaluations, and coordinate with office staff for bids.
• Perform hands-on training and support field workers on-site as needed.
• Administer disciplinary actions and provide performance evaluations with the Service Manager.
• Handle customer communication, address concerns, and manage change orders.
• Oversee procurement and staging of materials for job sites.
• Participate in weekly meetings with production leaders to review progress.
• Enter job-related data into the online database (Project Prep Monday board).
• Hold crews accountable to company standards for safety, customer service, quality, and pace.
• Be available outside normal hours for urgent service-related issues.

COMPENSATION & BENEFITS

• Competitive Hourly Pay based on experience and value 

 • Health Insurance – 50% of premiums paid by Wenger 

 • Dental and Vision Benefits

 • Vacation and Paid Time Off (PTO)

 • Holiday Pay 

 • 401(k) Match*

 • Opportunity for Quarterly Efficiency Bonus 

 • $15K Life Insurance

 • Boot Reimbursement 

 • Company Paid Aflac Policy – Short Term Disability, Cancer, Accident

 • Family Work Culture

 • Performance and Compensation Reviews at 60 days, 6 months, and 1 year 

 • Training, Development & Professional Growth Opportunities 

 • Full-Time, Year-Round Work Outdoors

• Weekly Paychecks and Direct Deposit

ABOUT US

Founded in 1997, Wenger Construction, Inc. is a family-owned commercial roofing, siding and sheet metal company based out of Campbellsport, WI. We are looking for hard working people to join our work family who have a desire to work for a company that cares about their workers, recognizes and pays for value and offers opportunities for growth. 

Our vision is; “Working together to create a positive solution driven work environment” where the resources are in place for good workers to become great workers.” Our greatest asset is our strong Wenger field workforces – our people. Our 2nd greatest asset is our culture. We are always working to improve and make our work environment one that people want to be a part of.

Our teams are specially trained in all aspects of roofing, siding and sheet metal that gives you the expertise you need to identify and troubleshoot building deficiencies. We pride ourselves in providing a World Class Customer Experience and it all starts with our team. Are you someone that has a vast knowledge or would like to grow your knowledge and be part of a growing service team with aspirations to be world class? We would love to talk. We value what you bring to the table and will pay you based on your experience.